Use this service to report a broken or burnt out light in a park.
If the light is located on City property other than a park, park pathway or sports field, or the entire park is without light, call 311 (905-615-4311 outside City limits).
If the light is causing a safety risk (pole leaning over or fallen, visible wires or sparks), call 311 (905-615-4311 outside City limits).
To request maintenance of street lights call Alectra Utilities at 905-273-7425.
How long it takes
We’ll complete an inspection within five business days.